Privacy policy
Privacy Policy
At Halo sweets, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website Halosweets.co.uk or make a purchase from our online store. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we collect personal information such as your name, email address, mailing address, phone number, and payment details.
Non-Personal Information: We collect non-personal information such as your browser type, IP address, referring/exit pages, and operating system to improve our website and services.
2. How We Use Your Information
To Process Transactions: We use your personal information to process your orders and provide you with the products and services you request.
To Improve Our Services: Non-personal information is used to enhance your experience on our website, including optimizing website functionality and improving our products and services.
To Communicate with You: We use your contact information to send you updates about your order, respond to your inquiries, and send you promotional materials if you have opted in to receive them.
3. Sharing Your Information
Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and performing other business functions. These service providers are required to protect your information and use it only for the services they provide to us.
Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect and defend our rights or property, or prevent fraud.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how you use our site, and provide you with personalized content. You can control cookies through your browser settings.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your information is stored in secure networks and is accessible only by a limited number of persons who have special access rights and are required to keep the information confidential.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can update your information by logging into your account or contacting us at scobb@halosweets.co.uk. You can also opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the website after any changes are made constitutes your acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Halo Sweets Ltd
Admirals Offices
Main Gate Road
The Historic Dock Yard
Chatham, ME4 4TZ
Email: scobb@halosweets.co.uk
Last updated: 24/06/2024